Every order ships from our US warehouse. Here is what delivery costs, how long it takes and what to do if something goes wrong on the way.
Where we ship
We ship to all 50 US states and Washington, DC. We can’t currently ship to US territories, to APO, FPO or DPO addresses, or outside the United States.
Rates and delivery times
| Destination | Service | Cost | Delivery time |
|---|---|---|---|
| Contiguous US | Standard Shipping | $8.95, free on orders over $99 | 3–5 business days |
| Contiguous US | Expedited Shipping | $19.95 | 1–2 business days |
| Alaska & Hawaii | Standard Shipping | $14.95 | 5–8 business days |
Delivery times are counted from the day your order leaves our warehouse. The $99 free-shipping threshold applies to your merchandise subtotal after any discounts and before tax.
When your order leaves us
Most orders are packed and handed to the carrier within 1–2 business days. Orders placed on a weekend or a US public holiday start processing on the next business day.
Tracking
We email you a tracking link as soon as your order ships. You can also check it any time from Order status or, if you have an account, from your account.
If something goes wrong
- If your parcel arrives damaged or something is missing, contact us within 7 days of delivery with your order number and a photo of the box and the item.
- If tracking hasn’t moved for 5 business days, get in touch and we’ll open a trace with the carrier.
- If a parcel is returned to us as undeliverable, we’ll contact you to reship it or refund it.